Customer Satisfaction Survey How are we doing? Customer Satisfaction Survey Name * First Last * Last Address * Address Address Address City City State/Province Alabama Alaska Arkansas Arizona California Colorado Connecticut Delaware District of Columbia Florida Georgia Hawaii Idaho Illinois Indiana Iowa Kansas Kentucky Louisiana Maine Maryland Massachusetts Michigan Minnesota Mississippi Missouri Montana Nebraska Nevada New Hampshire New Jersey New Mexico New York North Carolina North Dakota Ohio Oklahoma Oregon Pennsylvania Rhode Island South Carolina South Dakota Tennessee Texas Utah Vermont Virginia Washington West Virginia Wisconsin Wyoming State/Province Zip/Postal Zip/Postal Phone (999) 999-9999 * Email * Invoice / Transaction # * Can be found at the top right of your Truck'n America Sales Receipt Your Cashier / Salesperson Can be found at the top right of your Truck'n America Sales Receipt How did you hear of Truck'n America * Driving by Word of Mouth Auto Dealer Referral Customer Referral Google Bing Yahoo Other Internet Search Phone Book Newspaper Ad Postcard or Mailer Local Cable TV Ad Local Radio Ad Local Event / Show OtherOther Which Truck'n America store did you visit? * Laurel, MD Ocean City, MD Waldorf, MD Westminster, MD Fredericksburg, VA Purcellville, VA Was this your first time visiting Truck'n America * Yes No How would you rate the overall cleanliness of the Truck'n America location? (1 = poor and 5 = excellent) * 1 2 3 4 5 1 - What a junkyard / 2 - I have seen better / 3 - OK / 4 - Nice / 5 - Best I have seen If you called prior to visiting Truck'n America, how would you rate our phone manners? (1 = poor and 5 = excellent) * 1 2 3 4 5 1 - Abrupt / 2 - Uninterested / 3 - OK / 4 - Excited and Helpful / 5 - Couldn't be better How were you greeted upon your arrival at Truck'n America? (1 = poor and 5 = excellent) * 1 2 3 4 5 1 - Ignored / 2 - Unfriendly / 3 - OK / 4 - Happy that you are there / 5 - Better than a surprise birthday party How was our sales presentation? (1 = poor and 5 = excellent) * 1 2 3 4 5 1 - What sales presentation? / 2 - Uninformed / 3 - OK / 4 - Helpful and Knowledgeable / 5 - WOW! I bought everything! If you had to order a product, did we call you when it arrived or did you call us? * We Called You Called If you had a product installed, how happy were you with the job? (1 = poor and 5 = excellent) * 1 2 3 4 5 Does not apply 1 - Should have put it on myself / 2 - Anxious / 3 - OK / 4 - Better than expected / 5 - Professionally Done Would you purchase from Truck'n America again? * Yes No If NO, Please let us know how we can change in the comments section below Comments: Good or Bad reCAPTCHA If you are human, leave this field blank. Submit
